To manage a number of accounts to ensure suppliers are paid according to agreed payment terms.
To ensure payments made to the supplier are accurate.
To log and resolve all supplier queries and copy requests with accurate information and within SLA.
To liaise with other areas of the business to investigate and resolve issues for suppliers.
To investigate areas for improvement or simplification of all work practises.
To ensure goods are receipted accurately into stores and depots.
To investigate and resolve matched/unmatched invoices ensuring they are cleared to payment terms whilst delivering a great service to all our suppliers.
The completion of routine tasks including providing debit note copies and logging of queries to meet the businesses needs.
To complete a thorough investigation of all queries received from suppliers and resolve within the control framework.
To work as part of the supplier queries team and be able to respond to any query/copy request.
To work as part of an unsupervised team.
To improve accounts such that GRNI and outstanding invoices are current. Work pro-actively to keep accounts up to date.
Investigate recurring problems with the relevant department and establish the root cause to eradicate the problem.
To represent GFR at meetings with retail, supply chain and trading where necessary.
To provide input into new systems, and perform user acceptance testing.
To be able to cover team member’s work, understanding unique roles they might perform and be able to carry them out effectively.
To be able to answer any phone query timely and in an efficient manner.
To be able to retrieve any copy that a supplier requests.
To question current processes and produce potential improvements within the team.
CORE AREAS OF KNOWLEDGE, SKILLS & EXPERIENCE
Living our values every day.
A proactive attitude to work and a committed approach to ‘Making it Happen’.
Treat every £ as your own.
Customer orientated approach.
Ability to manage individual workflow and prioritise tasks.
Individual responsibility for team delivery.
Knowledge of direct/depot receiving process.
Knowledge of invoice match and clear.
Experience of computerised invoice matching system.
Clear telephone manner.
Good knowledge of Word & Excel.
Enthusiasm and desire to progress.
Interest in wider areas of the role.
Studying towards a financial qualification