Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
With a strong commercial awareness and proven ability to analyse figures and data, you will work closely with the Trading Manager to maximise divisional sales and trading operations across the Womenswear division of Harrods.com. This will include implementing a clear merchandising strategy, driven by core retail KPIs and trading analytics, coordinating the visual display of divisional brands and products and continuously evaluating the online customer journey. You have a keen eye for detail and are passionate about luxury retail, especially e-commerce. Hardworking and organised, you will have knowledge of brand positioning and seasonal product trends. You will be meticulous in your approach and always have the highest of standards in mind.
What to Expect
Proactive and analytical, you will regularly assess divisional web presentation, providing user experience and navigation suggestions based on competitor analysis, customer journey relevance and data analysis in Omniture. As you will be managing and overseeing an Online Trading Administrator, you must possess excellent coaching and organisational capabilities.
What is important?
Strong communication skills are essential as you will be developing and maintaining relationships with vendors, the shop floor team and the store buying team, updating them on trade, OOS, brand launches and general Harrods.com activity. You will have Online Trading Administration experience as well as having worked with stock management systems, business performance reporting and ecommerce merchandising tools. You will be a natural problem solver, possess strong numerical skills and have an eye for analysis. Our womenswear portfolio includes some of the World's leading luxury brands and therefore a solid understanding of the luxury retail market, along with excellent attention to detail, is key.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.