Shell started operations in the United Kingdom more than 110 years ago. Since then we have grown into a leading innovative oil and gas company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation, and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week.

Where you fit in

Shell employs some 6,400 skilled staff as well as many contractors.

At Shell Trading, we aim to create value for our shareholders, customers, and counterparties across the globe by forging successful partnerships that generate mutually beneficial commercial opportunities.  Trading and Supply Crude encompasses staff in offices worldwide (Singapore, KL, Japan, Singapore, Holland, UK, US, Canada, Barbados), the crude trading and supply business is a market leader

What's the role?

This role is part of the Business Integration and Assurance group and is responsible for Business, Process and Controls risk management and assurance and will have 6-10 direct reports. This role reports to the GM of Business Integration and Assurance Management (BIAM). The Business Integration and Assurance group works closely with the Shell Trading and Supply (T&S) Compliance Organisation and Shell Trading and Supply (T&S) Chief Risk Officer Organisation to ensure that the business can execute with discipline their responsibilities in relation to Compliance and Operational Risk-related activities.  

A strong Risk culture has always been a key foundation of the Trading & Supply business. With an increasing external regulatory focus on our industry, the way the business interfaces with Compliance and Operational Risk (as lead by the Line of Defence 2 capabilities in T&S ) is being re-engineered, and more banking like structure with 3 Lines of Defence being put in place. This role will lead the transition to the new structure, interfacing with the multiple T&S wide workstreams, whilst managing the Business as usual (BAU) team with respect to Compliance and Operational Risk.

The transition is significant (multi-year) and includes:

• Formalization of Line of Business risk appetite and Financial Crime risk framework with associated policies, procedures, controls, monitoring/assurance, and reporting

• Roll out of an Operational Risk framework in conjunction with the T&S Chief Risk Officer organisation, including Market Risk reimaging and reorganisation of Trade Controls in Compliance

• Contributing to Sanctions/AML/ABC and additional new control frameworks, along with the implementation of associated policies, controls, monitoring/assurance, and reporting.  

• Process and Controls management: acting as the voice of the business in providing inputs to T&S Systems and Process and Controls owners in the development and innovation of processes and agreeing on sustainable solutions for potential issues in the future.

• Work closely with the business excellence function to lead the continuous improvement of business operations with input from adjacent businesses

• You will also own systems and processes that are business-specific (e.g. Business Model) and ensure robust management of ‘end to end’ processes (Life of a Deal)

• Work closely with the Compliance team to manage activities like Control Learning Events (CLE’s), Enterprise Risk Assessment process (ERA), GDPR, Records Management, and training.

• Data validation workstream across the Crude-relevant T&S systems

• Implementation of SMCR recommendations across the T&S regulated entity – policies, procedures, controls, monitoring/assurance, and reporting

• Represent the business on the T&S wide IT enablement projects, the central risk task force team, and lead business initiatives

• Assessing resourcing requirements for post-transition and build a BAU team to effectively manage the ongoing business line risk in Line of Defence 1 across the Crude business offices (London, Houston, Singapore, Moscow, Nassau, Rio de Janeiro)

What we need from you

Your hands-on mindset and practical problem-solving approach will help ensure success in this role. We will need you to promote and ensure collaboration across multiple business functions to achieve common objectives.

• A deep understanding of operational risk, the regulatory and compliance environment within which trading businesses operate including an appreciation of risks and obligations relating to financial crimes

• Familiarity with physical trading businesses is a big plus

• Experience in operational or compliance risk (preferably both) and associated process design and controls

• Experience in Project management

• Experience in managing an appropriate governance structure across the change workstreams

• Appreciation of the role and impact of technology change in the wider context of business capabilities, organisational model, people and processes

• Ability to develop strong relationships with and influence key stakeholders across an organization

• Leading diverse teams with multiple priorities across diverse businesses and geographies

• Being an innovator and driver of sustainable change with an ability to clearly articulate strategic goals and interim milestones

• Experience in successfully driving short term improvement while maintaining a clear strategic long-term view of the business.

• Managing & supporting decision making with incomplete data or ambiguity at times