We’re a bunch of people who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core we’re a people business.
We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly.
We launched in 2000 as a result of a £1 bet in a Bolton pub. 18 years later we have a 5* TrustPilot rating (after 100K reviews), expanded our business into Europe and floated on the London stock exchange, but we never lose sight of what we’re about.
To plan, source and manage a defined range of branded products in-line with market trends and competitor activity. Collaborating across multiple departments both internally and externally achieving mutually agreed targets. The role also involves managing & developing an Assistant Buyer.
Maximising sales & profit margin for defined categories
Managing & negotiating terms of contract with suppliers
Negotiating product support in a fluctuating market
Analysing & reporting of sales figures
Sourcing and implementing ranges from branded key suppliers
Managing and delivering a successful and demanding promotional strategy
Tracking and reacting to competitor activity, whilst monitoring market fluctuations and trends
Building and maintaining excellent working relationships with key manufactures & suppliers
Managing stock holding & aged stock within agreed KPI’s
Working cross-departmentally to deliver best strategy
Managing and developing an Assistant Buyer
Ideally educated to degree level
Experience of buying within retail and/or e-commerce
Organised with a high attention to detail
Analytical understanding of numbers
Ability to analyse and interpret data to an exceptional standard
Self-motivated, passionate and driven
Ability to successfully negotiate trading and extended ranges
Ability to successfully negotiate incremental marketing funds
Ability to find solutions to complex problems
Ability to work under pressure in a fast paced environment achieving set budgets and deadlines
Ability to communicate and present results clearly and concisely
Supplier management - strong professional relationships with all Account Managers
Confident in communicating and presenting
Excellent in relationship building internally and externally across levels
Ability to manage & develop others
At AO, our culture and our AO’way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.
The AO motto is "treat every customer like you’d expect your nan to be treated, and make decisions your mum would be proud of". To do this, we train and empower each and every AO’er to strive for better ways of doing whatever they are doing.
Our AO’ers don’t just go through the motions and follow processes, it just isn’t our thing. We don’t follow trends, we set them.
As an AO employee you can take full advantage of our benefits package. As well as the fundamentals, like pensions and holidays, we have designed our "AO Perks" to help you out financially and make your work life a little easier.