Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.
Global Travel (GT) operates in the unique and exclusive Travel Retail (Duty Free) sector. Often referred to as the sixth continent, Travel Retail has its own set of inhabitants, geography and channels (international airport shops, international land border stores, on-board airlines, ferries and cruise ships, along with some non-retail and diplomatic sales) as well as its own unique commercial landscape (operating 24/7 across multiple languages and currencies with 200+ nationalities travelling annually). GT is the only market in Diageo which offers global scope and market accountability and is a strategically important market for Diageo in terms of both profit and NSV.
This role reports through our International Supply Center (ISC) which includes centers of excellence (COE) for Planning and Logistics as well as 'in market' Supply Chain teams across Europe and Global Travel. The Customer Collaboration role provides the opportunity to work in an international team, experiencing the variety of both the ISC & GT businesses. Operating in a diverse, dynamic environment, this role functions across a multi-country, multi-currency and multiple time zonal setting, serving a wide diversity of customers and operating in a complex mix of regulatory environments.
Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community
Global Travel operates 4 key regions (Europe, APAC, Middle East & Americas) with c.1500 SKU’s, 21 sourcing plants and a mixture of primary (export) and secondary supply chains.
Support the delivery of ISC and GT Market KPI’s, through:
Delivery of our customer service promise:
Customer Collaboration & Value Creation:
Qualifications & Experience: