Amazon is pioneering new products, services, and technologies within its massive transportation network. Amazon is building a system and capability to ensure that its carrier partners are successful and its customers freight, no matter how large or small, is delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels.
Amazon is looking for an account manager to help grow its portfolio of carrier partners. The Broker will be responsible for presenting to and negotiating with potential carriers. This is a great opportunity to fill a high visibility role in the fastest growing new market in Amazon’s expansive portfolio. This role will see you working in a creative and fast-paced environment and will give you direct input in setting delivery expectations and defining a service of the future.
Responsibilities of this role will include:
· Lead and maintain the sales program for brokerage initiative and contribute to Amazon’s bottom line
· Track and report on key compliance metrics across Amazon’s Transportation network
· Build strong working relationships with vendors, suppliers, businesses and internal peers
· Negotiate with vendors on an ongoing basis to deliver high value to the Amazon network
· Create, execute, and grow new business programs by creating internal and external partnerships
· Engage with internal and external business teams and stakeholders to identify opportunities to improve performance and service
· Develop, maintain, and review all project/program documentation
· Critical process owner for on-road execution; introducing standard work, and support key business requirements for our technology road map
· Manage and execute entire cross-functional projects from start to finish;
The ideal candidate will have a background in logistics, transportation, business development and/or quality within a cross-functional organisation. Experience managing and executing sales programs is a plus. The candidate is as comfortable working on strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized, innovative logistics solutions, drive process improvement, standardize procedures and negotiate effectively on behalf of our customers.
This job will require strong communication skills and the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is vital.
Personal attributes and competencies:
· Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
· Sharp, analytical, and thoughtful. Thoroughly thinks through problems to come up with solutions.
· Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
· Takes initiative without waiting to be asked. Plans efficiently while avoiding analysis paralysis.
· Consistent effort, intense commitment, and willingness to go above and beyond when needed.
Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
All offers are conditional on references, verification of the right to work in the UK, and successful background screening check. This will include previous employment verification, qualification verification (if relevant) and a basic criminal check. Further details of this policy/procedure will be sent to you along with your conditional offer.
· A Bachelor's degree is required; Background in Logistics, Transportation, Dispatch or related field
· Relationship building experience
· Excellent Communication skills in English
· Previous sales experience with experience in negotiations
· Experience using problem-solving, mathematics and analytical skills using data to drive decisions in a business environment
· Must be able to work weekend and night shifts as needed, as this team provides tactical support to Amazon’s fulfillment and sort center network 24 hours /7 days week
· MBA or Masters in Logistics, Transportation or related field
· Experience and working knowledge of Lean techniques such as Kaizen or Six Sigma is a plus
· Ability to communicate fluently in multiple European languages (apart from English): French, Polish, Bulgarian, German, Czech, Italian, Spanish, Eastern European Languages etc.
· Excellent written and verbal communication skills
· Strong presentation skills
· Demonstrated ability to work in a fast-paced, deadline-oriented work environment
· Entrepreneurial spirit.