Key Account Manager Supply Chain
Location: Mont Saint Aignan
Ferrero is a family business with a progressive and global approach, represented by iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As our passion for our brands grows, so does our international reach, which is constantly pushing its boundaries further and further. The Ferrero Group is present in 55 countries and its products are sold in over 170. Generations around the world carry us in their hearts. What is the secret of our international success? We owe our success to the dedication of nearly 35,000 employees for whom it is sacred to give all their attention and ensure the quality necessary for the existence of a business, pursuing careers and developing brands of which we are proud. You could become one of them, do not hesitate to join us.
Attached to the Customer Service Manager of the Supply Chain Department, you are responsible for activities for your customer center, from order taking to invoicing, so as to ensure the availability of products according to the contractual commitments and contracts. business priorities with a constant concern for quality, timeliness and cost.
As Key Account Manager Supply Chain, you:
Implement and drive the strategic directions and objectives defined at the service level
Ensure smooth operation, from order taking to invoicing, and deal with critical orders
Make the interface with the different services: commercial, marketing, trade marketing ...
Are the guarantor of the quality of the communication with our different customers, by building a relationship on the medium term
Manage a team of 5 to 7 employees and bring them the necessary technical / methodological support
Participate in various cross-functional projects including the deployment of GPA at your customer center
Required profile :
You have a training level Bac +3 / 5, and have between 5 and 10 years of experience in the field of Supply Chain, with a first experience in a customer service of large retailers,
You know excel and some modules of SAP,
You are rigorous, autonomous, endowed with a good relationship, and force of proposal,
You have a first successful experience in management and you have the will to develop teamwork,
If so, send us your application to join the Ferrero Supply Chain team in France!
The recipe for the success of your job:
Consumers, quality and attention are at the heart of all our activities. To succeed at Ferrero, you will need to take a consumer and product-centric approach as much as we do - dedicating yourself to producing great results for all our consumers wherever they are in the world.