Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
You are future orientated and strive to define commercial strategy to achieve sales and profit growth. A motivational leader, you pride yourself on building great relationships with your team, suppliers and key stakeholders. You are efficient and an optimiser, always aiming to exceed targets but never forgetting the customer and putting them at the forefront of everything that you do. Experience in Fresh Food buying is essential.
What to Expect
The Divisional Merchandise Manager will provide support to the Director of Food & Restaurants through working alongside Product Developers and Chefs to improve product range.
You will be accountable for developing and driving the Fresh division to deliver and exceed KPI’s through successful supplier negotiations in order to source product at the lowest cost and highest quality.
Liaising with both Buying and Merchandising to understand the complexities and opportunities for leverage and analyst brand performance.
Collaborate with the PR, Media & Marketing teams to deliver the buying vision to the customer.
Work closely with the shop floor team, Supply Coordinators and Buying Assistants to deliver product availability, quality and service to the customer.
Owner of the shop floor layout and planogram of products on the sales floor; responsible for ensuring that the Buyers train the sales floor team to implement the vision correctly
What is important?
We pride ourselves on our passion for Food and aim to be the World’s Number One destination for Food & Restaurants. We are in the midst of our “Taste Revolution” project which is keeping us exceptionally busy, but we are so excited to see the end result. We work collaboratively as a team and have built great relationships with the wider business. We are looking to bring someone to the team who will be a proven leader, who wants to share their own insight and ideas, commercially focused but always considering the customer experience.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.