Scope of the role
To ensure that all orders are packed to customer specification, in a timely manner, correct to pick sheets and that the product picked is of the highest quality.
All relevant picking methods should be followed at all times (labelling; decant etc)
The ability to work on own initiative, juggling multiple work streams and prioritising accordingly.
The role will be operationally based, so a keen interest & experience in operations and warehousing is essential.
Owning and maintaining multiple excel spreadsheets covering a range of operational reports across the group.
Dealing with all levels of personnel across the group, providing clear and concise information where required.
Liaising with other departments regarding shortages and other external and internal queries.
Through the department provide ongoing intelligence/data/information that can be used by other departments in order to make more informed decisions.
Dealing with general emails, handling incoming and outgoing calls.
Investigation customer complaints.
Preparing pick sheets and other documentation for operations, segregating and de briefing pick sheets and POD’s.
Ensure all order are picked in full prior to dispatch.
Develop a positive relationship with all colleagues.
Entering, amending and invoicing sales purchase orders.
Dealing with transfers between internal depots.
Any other reasonable management request in line with your contracted duties.
If you have attention to details and have experience with Excel this could be the job for you.