Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.
Operations is at the heart of the Amazon customer experience. In Transportation performance management, we improve customer experience through continuously optimizing the complex movements of goods to customers throughout Europe. Amazon is looking for an Operations Analyst who is passionate about the Customer fulfilment. ATS performance management works with fulfilment centres, AMZL and transportation network to manage daily execution of our KPI's. As an Operations Analyst, you will be responsible for driving customer experience metrics on a day-to-day basis.
You will support and drive the changes required to shape the network, prioritize resources and action plans, and interact with senior level stakeholders. The successful candidate will be a strong advocate for Amazon customer, keep sight of the big picture, think long term, and enjoy work that influences the direction of the business.
Key responsibilities as an Operations Analyst: