The goal of Amazon Logistics is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible.
An S&OP manager is a highly visible and critical role in Amazon from driving ownership, earning trust of stakeholders to delivering results. This position involves regular communication with Operation Teams, senior management, Tech teams, and project sponsors on status, risks and change control. An S&OP manager focuses on deep diving past, present and future forecasting performance to build a robust output, by keeping plans, feedback and goals aligned between all the above mentioned stakeholders. This role will oversee the ownership, coordination and administration of all aspects of an on-going program including volume and capacity forecasting and execution, software designing and driving process improvements across various stakeholders from Fulfillment centers, Amazon Middle Mile services, and delivery station operational teams.
Stakeholder management, cross-team coordination and executive presentation skills are must, other than analytical skills. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, enjoying working with large scale of data, a curious builder who thrives in a fast-paced environment with excellent communication skills. The person has a strong delivery record and leadership experience to own and execute strategic, cross-functional projects, along with an innate ability to drive data driven decisions.
A successful candidate knows and loves working with business intelligence tools, is comfortable accessing and working with big data from multiple sources, and enthusiastic about partnering with the business to deliver results. You should have an internal drive to challenge the status quo, excellent analytical skills, excellent written and verbal communication skills. You would be a self-starter, comfortable with ambiguity, able to think big and enjoy working in a fast paced environment.
Key responsibilities but not limited to would be