Supply Chain Officer
We create smart innovations to meet the mobility challenges of now and the future. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses, autonomous subways, signalling and digital mobility solutions. Joining us means joining a truly global community of 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact
Alstom is leading in the field of innovations aimed at reducing CO2 emissions, including the hydrogen-powered Coradia iLint train, H3 hybrid locomotive and the new fully own-developed electric Aptis bus.
For all public transport companies in the Netherlands we are an important supplier of equipment and systems and we’re the partner to meet the growing need for public transport. With Alstom being awarded a contract to supply the fleet of Intercity New Generation (ICNG) trains to the NS and the North/Southline in Amsterdam, Alstom Netherlands is a very successful team.
In the Netherlands, Alstom Transport BV is located in Utrecht and Ridderkerk. In Ridderkerk our (rolling stock) service activities are concentrated on: maintenance, field service, renovation, modernization, integration of electrical installations, hybrid traction and the delivery of parts & repairs. The customer basis we service comprises the main Dutch operators like NS, RET, GVB, HTM as well as international customers.
The Alstom site in Utrecht specializes in the complete delivery and maintenance of signalling systems, aimed at safe and efficient transport of trains, metro’s and trams. Activities are conducted like engineering, testing and commissioning, maintenance and project management. Alstom has implemented main line signalling systems like ERTMS for the Betuwe route and urban systems like CBTC for the Amsterdam metro/North-South Line.
Alstom Transport BV is part of the Alstom Benelux organization and Alstom Europe organization.
Purpose of the job:
Controls the logistic performance of project goods deliveries and organizes returns for manufacturing, installation teams and end customer. Is key player that glues project delivery objectives and supply chain activities.
Organize and control the internal logistic processes and those with the customer to supply project goods on time in full (parts, finished goods, repairs, non-conformities). Detect delivery problems in an early stage, analyze causes and coordinate the activities in the supply chain to have the best performance for the project(s).
Implement the logistic work package for the assigned project(s):
Determine and plan the project goods deliverables and enter sales orders in ERP for parts, kits, finished goods.
Organize and plan the project supply chain activities, deliverables, milestones and goods flow, communication channels, customs/paperwork.
Liaise with the stakeholders in the supply chain and the project team.
Complete material ERP data with logistics parameters.
Assure logistic documents are available on time. Have shipping and packaging requirements and instructions available or create them.
Follow-up the Engineering Change Orders for their impact in the logistic deliverables and goods.
Manage the activities especially at deviations or changes (normally the process runs itself): smoothen material planning, sourcing, procurement, goods receipt, goods inspection, transport to manufacturing, packing, transport to installation team or end customer.
Route returning of goods, warranty claims and demand for additional spares to the team of Customer Service. Liaise with the project team for prices and conditions. Ensure the use of NCR and RMA tools and templates.
Facilitate Ad-hoc demands from project management or due to Field Modifications Instructions for (extra) Kits and manufactured equipment, and the upstream delivery of supplier goods.
PDCA-cycle (weekly, order line level):
Monitor the part coverage for the project together with the material planner
Set inventory control parameters.
Monitor the delivery status.
Act with stakeholders if shortage occurs that impacts delivery.
Monitor the returns delivery status.
Act to prevent delays by use of the business intelligence tools and ERP.
Check if material demands are moving through the supply chain and act if an activity is not progressing.
When late, control order reconfirmations with the project team and customer.
PDCA-cycle (monthly, KPI performance level):
Analyze the performance periodically using the supply chain KPI-dashboards.
Count incidences of missed or late deliveries to identify root causes.
Communicate the root causes and incidents with the stakeholders.
Identify solutions and implement them with the stakeholders.
Active participation in project meetings and project reporting.
Weekly reporting of findings and actions to the Supply Chain Manager.
Reporting the status of open orders, repairs, backlog- and NCR’s to the customer, installation team and/orproject management.
In case of absence, takeover logistics activities of Supply Chain colleagues.
Department meetings, process flows, Lean, Value Stream Mappings, other tasks assigned by the hierarchical manager.
Occasionally, the job requires to travel.
Project OTIF and OTD
(relative) Number of logistic errors in kits and deliveries
DFQ (a prince2-cylce): number of OK and NOK’s for logistic work packages
Work package schedule: baseline v.s. actual
Line of Balance (part coverage, “voorraadverloop”)
Missing parts in production
The Supply Chain Officer reports hierarchically to the Supply Chain Manager and functionally to (multiple) project managers.
Network & Links :
Project: project management, customer, commissioning & warranty teams, customer service, material planning, procurement, warehouse, expedition, sourcing, engineering, industrialization, production, quality.
Desired knowledge / Experience:
Bachelor’s degree in Logistics Engineering, Supply Chain Management
Preferably 5 years of experience within an OEM
Knowhow and experience with SAP
Dutch & English language verbal & writing
Team player, data driven, accurate and quick,
Excellent communication and organizational
Reporting and planning skills
RailSys (SAP), RepRap Access database, Project Access database, Microsoft Excel
Alstom promotes diversity and encourages women to apply for this position.
We believe that a diverse and inclusive workforce is a lever to running a sustainable and successful business. We are dedicated to creating an inclusive environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.